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Basic Problem Solving Techniques
Next available course: follow this link to 
MSC Training Schedule 2009-10 (PDF 98.8KB)
Please follow this link to complete an application form:
What you will learn
This course gives an overview of the purpose of Basic Problem Solving techniques as well as the techniques themselves and what they mean to your business.
Learning Outcomes
- Understanding the definitions of corrective and preventative action.
- Understanding management controls and how they contribute towards preventative action.
- Understanding how to apply a structured approach to resolve problems
- Understanding the tools and techniques of problem solving and what is appropriate to a given situation.
- Understanding how to assess the effectiveness of the corrective and preventative action and its impact on future development.
Delivery options
This course can be treated as a stand alone course or combined with the other Management Systems Core Tools. VCA is more than happy to talk to you about bespoke or internal training, but this can be dependant upon your certification status. Please feel free to contact us to discuss this further.
Pre-requisites
None
Materials and recognition
A comprehensive set of learning materials will be supplied to support the course which is also designed to act as a valuable data resource going forward. A certificate of recognition will be supplied to all successful candidates.
What next?
For further information, or to book this course, please contact us on +44 (0)117 9524167. Alternatively follow the link at the top of the page to our on-line booking form.
