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Reporting an Infringement of The Waste Electrical and Electronic Equipment Regulations 2006 (referred to hereafter as "the WEEE Regulations").

The VCA is responsible for the enforcement of the regulations in so far they affect distributors obligations and rights: WEEE from private households.

The VCA will investigate where distributors may have failed in their obligation in respect of the following:

• Provide information to consumers in relation to the environmental impacts of EEE & WEEE and the separate collection of household WEEE;
• Facilitate the take-back of household WEEE from UK consumers;
• Make and retain records of the information provided, and any household WEEE received.

Information in respect of the above should be directed to the VCA on tel: 0844 8000819 (For the hard-of-hearing, please prefix this number with 18001).

Alternatively, you can send us an Email to: weee@vca.gov.uk

Information in respect of all other matters concerning the WEEE Regulations should be directed to the relevant Environment Agency as shown below:

Department for Business, Enterprise, & Regulatory Reform

Sustainable Development & Regulation Directorate
151 Buckingham Palace Road
London
SW1W 9SS

Tel: +44 (0) 20 7215 5822

Email: weee@berr.gov.uk

Website: www.berr.gov.uk/innovation/sustainability/

The Environment Agency for England and Wales

Rio House
Waterside Drive
Aztec West
Almondsbury
Bristol
BS32 4UD

Tel: (UK) 08708 506 506 / (Non-UK) +44 1709 389 201

Email: enquiries@environment-agency.gov.uk

Website: www.environment-agency.gov.uk

The Scottish Environment Protection Agency

Erskine Court
Castle Business Park
Stirling
FK9 4TR

Tel: +44(0) 1786 457 700

Email: info@sepa.org.uk

Website: www.sepa.org.uk

The Environment & Heritage Service, Northern Ireland

Producer Responsibility Unit
Klondyke Building
Cromac Avenue
Gasworks Business Park
Lower Ormeau Road
Belfast
BT7 2JA

Tel: +44(0) 28 9056 9387

Email: weee@doeni.gov.uk

Website: www.ehsni.gov.uk

Envirowise Telephone Helpline

This Helpline is a telephone enquiry service funded by the Government, providing a comprehensive information and signposting service for firms seeking advice on a wide range of environmental issues that may affect their business.

Tel: 0800 585 794 (UK Calls Only)

Email: envirowise@ecgroup.uk.com

Website: www.envirowise.gov.uk